How can we help?
Five paths in.Pick yours.
One inbox is everyone’s problem. We split it into real paths with real promises so you know exactly who is reading and when they’ll reply.
Sales
Reply within the same business day. Most demos booked within the hour.
You want to see Niyog working.
Twenty-minute demo. Live team. We show you the dashboard, walk you through Alex on WhatsApp, and answer pricing in real time. No sales theatre.
Support
Growth tier: under 8 business hours. Scale: under 4. Enterprise: under 1, 24/7.
You are already on Niyog and need help.
Message us on the WhatsApp number we onboarded you with. Your owner alert routes straight to the team. If it is urgent, mark it urgent — we triage by tier and impact.
Enterprise
First response within 24 hours. NDA + initial materials within 48.
You need contracts, DPA, SSO, custom SLA.
Direct line to leadership. NDA-ready. We can ship MSA + DPA + Schedule of Subprocessors in the first call. Custom uptime, dedicated environment, and bespoke agents available on the Enterprise plan.
Press
We reply to every journalist personally. Within 24 hours.
You are writing about WhatsApp-native business teams.
Founder bio, brand assets, fact sheet, and quotable lines all live on the press page. For interviews, write directly — we are happy to be on the record.
Careers
We read every message. We reply to every one we want to talk to.
You want to build this with us.
No open roles posted right now. We hire when adding agents stops being enough. When that happens, we look at people who wrote in first.
Something else
Send us a message.
Anything that doesn’t fit the paths above. Reaches a real person, same business day.
Grievance Officer
Ashish Dubey · Designated Grievance Officer
Reach out at grievance@niyogai.com or write to 103 Diamond Harbour Road, Near Taratala Metro Station, Kolkata, West Bengal 700038, India. Acknowledged within 48 hours; resolved within 30 days, in line with IT Rules 2021 and DPDP Act 2023.