How long does deployment take?

Most workspaces are live and answering real customers by the end of the first week, while WhatsApp Business verification runs in parallel.

Is my business data safe with Niyog AI?

All data is encrypted at rest and in transit, hosted in India, and every agent action is audit-logged.

Can I cancel my Niyog AI subscription anytime?

Yes — 7-day exit guarantee. Cancel within the first 7 days for a full refund, no questions asked.

Legal

Service Delivery

Last updated · May 22, 2026

Summary: Niyog AI is a digital SaaS service. There are no physical goods. Service is delivered instantly to your registered WhatsApp number and dashboard URL on successful payment.

1. Nature of Service

Niyog AI delivers a software-as-a-service (SaaS) product — a WhatsApp-native business team. There are no physical goods, no shipments, no couriers, and no delivery addresses. All delivery is electronic.

2. Activation Timeline

On successful payment:

Within 60 seconds — A welcome WhatsApp message arrives at your registered number with your dashboard link.
Within 5 minutes — Your team is provisioned and ready to respond. You may message the business WhatsApp number to verify activation.
Within 24 hours — If your plan includes WhatsApp Business API provisioning under your own number, our team initiates the Meta WABA application; final activation depends on Meta's review window (typically 24–72 hours).

3. Access Channels

Access to the service is delivered through:

Dashboard URL — a unique link sent to your registered email and WhatsApp on activation.
WhatsApp messaging — your customers reach Niyog on your business WhatsApp number, 24×7.
Email confirmation — invoice and access details sent to your registered email address.

4. Geographic Availability

Niyog AI is available globally to any business with a working WhatsApp number. Pricing is shown in INR for Indian customers and USD/AED for customers in other regions. Currency is auto-detected based on your IP address at checkout and can be manually overridden.

5. If Activation Fails

If you do not receive your welcome WhatsApp message within 5 minutes of payment, please contact us immediately at support@niyogai.com or WhatsApp +91 79809 95250. Our team monitors activation in real-time and will resolve within 1 hour during business hours, or by next business day if outside business hours.

If activation cannot be completed for any reason on our side, you are entitled to a full refund per our Refund Policy.

6. Service Continuity

Once delivered, the service is continuously available subject to your active subscription. We target 99.5% monthly uptime. For uptime-related service credits, see our Trust & SLA page.

7. Contact for Delivery Issues

Support: support@niyogai.com
WhatsApp: +91 79809 95250
Response time: Within 24 hours on business days; within 1 hour during business hours for activation failures.

Niyog AI · 103 Diamond Harbour Road, Near Taratala Metro Station, Kolkata, West Bengal 700038, India
Niyog AI is currently operated as a pre-incorporation Indian sole proprietorship; the company entity (Niyog AI Pvt Ltd) is targeted for registration in June 2026.